Privacy Policy
Last updated: July 2026
This policy explains what information Vessa ("we", "us") collects when you visit our site or buy from us, and how we use it.
What we collect
- Order information — your name, email, shipping address, and phone number when you place an order.
- Payment information — processed securely by our payment provider (Stripe). We never see or store your full card number.
- Email address — if you subscribe to offers, take a quiz, or start a checkout.
- Usage data — pages visited, device and browser information, collected via cookies and analytics tools (such as Google Analytics, Microsoft Clarity and the Meta pixel).
How we use it
- To process and deliver your orders, and send order updates.
- To answer support requests.
- To send marketing emails you've opted into — you can unsubscribe at any time with one click.
- To improve our site and measure advertising performance.
Who we share it with
We share data only with the service providers who make the store work: our payment processor (Stripe), shipping carriers, our email platform, and advertising/analytics platforms. We never sell your personal information.
Cookies
We use cookies for cart/checkout functionality and analytics. You can block cookies in your browser settings; the checkout may not function without essential cookies.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you at any time — email [email protected] and we'll action it promptly.
Data retention
We keep order records for as long as needed for accounting and legal obligations, and marketing data until you unsubscribe or ask us to delete it.
Children
Our products and site are intended for adults 18+. We do not knowingly collect information from children.
Changes
We may update this policy from time to time; the latest version always lives on this page.
Contact
Questions about privacy? Email [email protected].